Privacy Policy
Iron Fundalis ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Service") accessible via iron-fundalis-uk.com. By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide, maintain, and improve the Service:
1.1 Information You Provide
- Account Information: When you register, we collect your name, email address, password, and other registration details.
- Profile and Preferences: Information you provide to customise your experience, including trading preferences, notification settings, and portfolio details.
- Payment Information: Billing details required to process subscription payments, though payment card data is processed securely by third-party payment processors and not stored on our servers.
- Communications: Information you provide when contacting our support team or participating in surveys, feedback requests, or promotional activities.
1.2 Automatically Collected Information
- Usage Data: Information about how you access and use the Service, including pages viewed, features used, time spent, and navigation paths.
- Device and Technical Information: IP address, browser type and version, operating system, device identifiers, screen resolution, and referral URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behaviour and preferences. Please see our Cookie Policy for more details.
1.3 Information from Third Parties
We may receive information from cryptocurrency exchanges, data providers, analytics platforms, and other third-party services that you connect to or integrate with the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To create and manage your account, provide access to features, process transactions, and deliver the AI-assisted trading tools and analytics you request.
- Personalisation: To customise your experience, display relevant information, and tailor notifications and recommendations based on your preferences.
- Communication: To send account-related messages, service updates, security alerts, and respond to your enquiries and support requests.
- Improvement and Development: To analyse usage patterns, diagnose technical issues, conduct research, and develop new features and enhancements.
- Security and Fraud Prevention: To monitor for suspicious activity, detect and prevent fraud, enforce our Terms of Service, and protect the rights and safety of our users and the Service.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
- Marketing: With your consent where required, to send promotional communications about new features, products, and special offers. You may opt out at any time.
3. Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you and provide the Service.
- Legitimate Interests: We process data to pursue our legitimate interests in operating, improving, and securing the Service, provided these interests are not overridden by your rights and freedoms.
- Consent: Where you have given explicit consent, such as for marketing communications or optional data processing activities.
- Legal Obligations: Processing is necessary to comply with our legal and regulatory obligations.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies to perform functions on our behalf, including payment processing, data hosting, analytics, customer support, and email delivery. These service providers have access to personal information only as needed to perform their functions and are contractually obligated to protect your data.
4.2 Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
4.3 Legal Requirements and Protection
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymise it. Account information is typically retained for the duration of your active account and for a reasonable period thereafter to comply with legal and regulatory requirements.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws, you have the following rights:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your personal information in certain circumstances.
- Right to Restriction: You may request that we restrict processing of your information under certain conditions.
- Right to Data Portability: You may request transfer of your information to another service provider in a structured, commonly used format.
- Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, subject to verification of your identity.
8. International Data Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities, to protect your information in accordance with UK data protection standards.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of the Service. Cookies are small text files stored on your device that help us recognise you, remember your preferences, analyse usage, and improve functionality. You can control cookie settings through your browser, though disabling cookies may limit your ability to use certain features of the Service. For detailed information, please refer to our separate Cookie Policy.
10. Third-Party Links and Services
The Service may contain links to third-party websites, platforms, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.
11. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes have been posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us through the contact details provided on our website. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe your rights have been infringed.